Terms & Conditions - E Source Energy

Welcome to E Source Energy. By accessing our website or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

✅ 1. Introduction

These Terms & Conditions (“Terms”) govern your use of the E Source Energy website, products, and services. If you do not agree with these Terms, please do not use our site or services.

⚙ 2. Services Provided

E Source Energy provides:

Custom-designed solar energy systems
Installation, monitoring, and maintenance services
Energy storage solutions and consulting
All services are subject to site assessment, technical feasibility, and customer agreement.

💳 3. Pricing & Payments

Prices for products and services will be shared in proposals or quotations and may vary based on site conditions or custom requirements.
Payments must be made according to the agreed payment schedule.
Failure to make payments on time may delay project delivery or result in suspension of services.

🛠 4. Installation & Delivery

Installation timelines are estimates and may be affected by factors such as weather, site readiness, or supply chain delays.
Clients are responsible for providing safe and accessible work areas.
Ownership of installed systems passes to the client upon full payment.

📦 5. Returns, Refunds & Cancellations

Custom-installed solar systems are non-returnable and non-refundable once installation begins.
Standard (uninstalled) products may be returned within the period stated in our Return & Refund Policy.
Orders can be cancelled before customization or installation work starts.

🧰 6. Warranty

Products and systems come with a manufacturer’s warranty covering defects and performance issues.
Warranty terms vary by product and will be provided in your agreement.

🔒 7. Privacy

Your use of our website and services is subject to our Privacy Policy, which explains how we collect, use, and protect your data.

🌱 8. Intellectual Property

All website content, including text, logos, graphics, and designs, is owned by or licensed to E Source Energy and protected by copyright and trademark laws.
You may not copy, modify, or distribute any content without our written permission.

⚠ 9. User Obligations

By using our site or services, you agree to:

Provide accurate, current, and complete information
Comply with all applicable laws and regulations
Not misuse or interfere with our website or services

📍 10. Limitation of Liability

E Source Energy will not be liable for indirect, incidental, or consequential damages resulting from the use or inability to use our website, products, or services.

✏ 11. Changes to Terms

We may update these Terms occasionally. Changes will be posted on this page with an updated “Last updated” date. Continued use of our services implies acceptance of the revised Terms.

✉ 12. Contact Us

For questions about these Terms & Conditions, please contact us:

E Source Energy
Email: info@esourceenergy.pk
Phone: +923111163666
Address: 555 Airline Society, Lahore, Pakistan